The quality

myPIX.com’s priority is to provide its customers with the highest quality of service.

This is why myPIX.com :
- only uses Kodak Royal Digital Paper paper, which is widely recognised on the specialist media market as the benchmark for digital paper,
- is equipped with Fuji Frontier 390 labs and uses a high-resolution, digital printing unit for professional quality prints,
- has a team committed to developing your photos and answering your questions.

The simplicity of ordering

With myPIX.com, you can order your photos and customised gifts in a few clicks thanks to its user-friendly website layout :
- Import your photos,
- Select which photos you’d like developed,
- Order your photos,
- Confirm your order.

The speed of processing

myPIX.com allows you to upload your photos quickly and easily. You can upload as many photos as you wish.

With myPIX.com, photos are processed and dispatched within 1 working day.
Any questions sent by e-mail to the customer services team will be answered within 1 working day.

Secure payment

Payments are 100% secure. myPIX.com has chosen leading partners to ensure the security of your payment and uses a secure, encrypted connection. When you see the payment symbol , you will know that your connection is secure. You can pay for your order by credit card with complete peace of mind.

The lowest prices

myPIX.com offers a wide selection of top quality products at prices that are among the lowest on the market. A wide range of prepaid photo packs is also available, allowing you to make some great savings on photo prints.

Prices shown on the site include all taxes but exclude postage and packaging fees. Postage and packaging fees are stated as and when you add products to your basket, and are charged at the end of the ordering process in addition to the price of selected products

We reserve the right to modify our prices at any time, but we do agree to honour prices shown on the site when you place your order.

The experience of a professional laboratory

Our lab is run by a dedicated team of professionals in the photography industry. myPIX.com benefits from the 38 years’ experience that the Pixmania group has in this field.

We became involved in the photo development business at its earliest stages, and we now have a whole set of  Fuji Frontier 390 and Fastprint  photo processing machines. We pride ourselves on the quality of our services, and use « Kodak Royal Digital Paper » paper, which is recognised by professionals and media specialists as being the most suitable paper for photo prints.

Our production operators – all photography fans – are specialists in processing photos from digital files. Our transporters constantly monitor the quality of packaging and ensure delivery times are met, while our IT teams work every day to improve the technical side of our production tools.
Today, our lab is one of the largest and most modern in Europe.



Dedicated customer service

15 20 932 932 (local call rates apply)
Our team of advisers is on hand to help you with any queries, providing you with quick and easy answers to any problems you might have.
Our advisers are available from Monday to Saturday from 8 a.m. to 5 p.m.

The strength of a major corporation

myPIX.com is supported by The Pixmania group, part of the DSG international group, 3rd worldwide distributor of consumer electronics, with over 100 million customers, 1,200 shops and 40,000 employees.

Pixmania employs over 1,200 people in 26 countries and operates in 17 different languages. It specialises in photography, photo development and the distribution of consumer and professional electronics. Pixmania's turnover in 2007/2008 reached €731 million. Every year, Pixmania serves over 6 million customers throughout Europe.

Pixmania has 38 years’ experience in the field of photography and has 65 renowned e-commerce sites, including :

         



Pixmania continually invests in research and development in order to remain at the forefront of technology in the field of photography.

The confidentiality of information

myPIX.com agrees to keep the information you submit totally confidential :
- during the registration process.
- when you upload or process your photos.
- when you share your photos with your friends and family.

Personal information will be used to send ordered products to the user, to contact them in the event of a problem with their order, and to keep them informed of offers and services from myPIX.com.

Delivery in perfect condition

myPIX.com agrees to deliver your orders in perfect condition.
To achieve this, myPIX.com selects the best packaging according to format types and ordered quantities.
However, if one of your orders is delivered damaged, myPIX.com agrees to reprint it and resend it to you.